Welcome to the CellTeks blog. Our team of experts specialize in products and solutions that are sure to be extremely helpful in managing one of the most important tools in your busy life...your cell phone. This year marks our 20th anniversary and we are so grateful for folks like you who have made this journey possible. We're excited that you're here! It is our goal that you find value in the blog posts and will share with your friends, family etc. Please feel free to reach out to us if you have any feedback or ideas on how we may better serve you.

Brent Holmes
President, CellTeks

Tuesday, March 7, 2017

OEM vs. AFTER-MARKET REPAIR PARTS - What is the difference?

When looking to fix your smart phone, you have probably come across quite a few shops charging different prices. It can get overwhelming especially when you’re not sure why one would be better than the other. The most important thing you have to figure out first is if the part is OEM or generic.

OEM means Original Equipment Manufacturer; it’s not generic or “aftermarket” as it is made by the same manufacturer that made your device. For example, an original iPhone consists of OEM parts made by a manufacturer exclusively for Apple. This goes without saying that OEM parts are of high standards and have higher reliability.

Aftermarket replacement parts are typically cheaper than OEM parts, but are most likely of lower quality and often do not come with a warranty. Using generic parts is risky because it can cause other issues with the device or not be as robust.

Apple does not allow its manufacturers to sell their parts to distributors, wholesalers, or repair shops, but you can still find a handful of third-party manufacturing companies that produce top-quality replacement parts. The cost may be higher, but they meet the technical, visual, and quality requirements of OEM parts. Even if you put that high quality after-market part and an OEM part next to each other, it would be difficult to tell the difference between the two.

But if it’s a low-quality part, you can immediately tell that it’s no good. For example, you can tell if an LCD screen is of a high standard if it is manufactured using the latest IPS (in-panel switching) technology. Apple uses IPS on its iPhones, iPads, and iPods as this technology provides wider viewing angles, better contrast, and richer colors. The glass is thicker and makes a solid sound when tapped.

On the other hand, a low-quality LCD screen uses the low-cost TFT (thin-film transistors) technology that was used in older LCD panels. The glass feels very thin and almost like plastic. When you touch it, the glass feels and sounds almost hollow.

At CellTeks we only use OEM parts and high quality parts if we cannot find a source for OEM (such as with Apple products). We also quality check the parts in our inventory before we do any repairs to ensure the best repair possible. And since we believe in the quality of our parts and the expertise of our technicians, we offer a 90 day warranty on all repairs. 

Tuesday, August 4, 2015

Cell Phone Battery: The Myth, The Legend, The Frustration

Ah, the cell phone battery ─ a thing of myth, of legend... of frustration. So much sway does battery life hold over us that we buy specific phones that guarantee a couple of days' usage
or we find ourselves tethered to a power source. All of this when other devices can eke out a week's worth of usage (think Amazon Kindle).
Users go to some strange measures to keep their batteries going and going and going. Yet much of what we hear about cell phone batteries is simply not true. Let's examine some of these misconceptions about the batteries that power the devices we depend upon day in and day out.

1: Batteries have "memory"

Nope, not with the current battery technology. People used to think that you had to "train" your battery to make sure it would take the most charge. To do that, people would drain it regularly and charge it — and they'd never plug it in when it was over 50%. The thought was that over time, the battery would develop a memory and allow for just a percentage of the charge. This is not true today. If your battery is at 80%, top that baby off. Frequent charges will do no damage to your battery.

2: Off-brand chargers will damage your battery

Although some off-brand chargers aren't optimal (and some even take longer to charge the battery), they will not harm it, as long as the charger is working properly. This means it's perfectly okay to run to CellTeks and buy a non-OEM charger to replace the factory charger that came with your device. However, if you have an Apple device you should purchase a charger that is approved by Apple.  Otherwise, this can lead to annoying messages on your device stating that the "accessory may not be supported".  An exception to this is the charger that shipped with your Droid Turbo. Make sure, when looking for a replacement, you find one made specifically for that device; otherwise, you won't enjoy the 15-minute charge time that delivers eight hours of usage.

3: Charging your phone overnight will damage your battery

False. Most smartphones are now "smart" enough to know when a battery is at capacity and will stop charging. However, there is one thing you can do to extend the life of your battery. Instead of charging your phone all night, every night, try keeping it charged between 40% and 80% most of the time. This will ensure the longest possible life from that battery. If you can leave it unplugged overnight (every so often), do so.

4: Don't use your phone while it charges

People seem to think that using a phone while it charges will have a negative impact on the quality of charge the battery gets. But unless you're using a low-quality knock-off charger, this is not remotely true. Your battery will charge as expected whether or not you use the device. Think about it this way. With smartphones, chances are the only way there is no syncing of data (in one way or another) is if the phone is off. So even when you aren't using your phone, your phone could be syncing data or running updates. So go ahead and use that phone while it charges.

5: Turning off your phone can damage your battery

Nah. There isn't even the slightest truth to this. Of course, if you leave your phone off for an extended period of time, the battery will drain (that's the nature of batteries). But it is perfectly fine to shut that device off every once in a while. You can even shut the device off and (if applicable) remove the battery if you like. No harm will come to the battery. In fact, for some devices, a simple reboot can help to restore battery functionality. So even though that your device runs perfectly fine day in and day out, power cycle it once a week.

6: You should always charge your phone to full before first using it

Many people think that the first thing they should do with a new smartphone is plug it in and charge it to 100%. This is simply a myth. Remember, smartphone batteries work best between 40% to 80%, and since most phones ship at half capacity, you should be good to go out of the box. As a side note: If you fire up your new smartphone for the first time and the battery is below 40%, you might want to consider taking it back because that battery could be very old.

7: Putting your battery in the freezer will extend its life

I remember that back in the 80s, we placed batteries in the freezer for a short period to try to get a bit more life out of them. It didn't work then and it won't work now. In fact, Li-Ion batteries are negatively affected by both heat and cold. Room temperature is always the best temperature for your smartphone battery. Remember, those devices already get hot, so there's no need to expose them to extra heat — and cold is also an enemy of Li-Ion batteries.
Also, make sure you store your device somewhere with airflow. My wife used to place her phone in a sealed plastic baggie when she road her mountain bike. Yes, it's good to prevent moisture from getting into the device. But sealing all that heat in will affect both the phone and the battery. A word of caution: Heat is much more damaging to batteries than cold is.

8: Using the internet will run down the battery faster than anything else

Not true.* The single most draining thing you can do on your smartphone is gaming. The graphics engines are massive energy drainers. If you game a lot on your devices, dim the screen as much as you can while playing (if you want to extend your battery life). But if you can play that game while charging, go ahead and keep that screen at full brightness.
* This also depends upon what you are using the internet for. If you're viewing videos through YouTube, online gaming, or doing other graphics-intensive activities, it will drain your battery faster.

9: Turning off Wi-Fi, Bluetooth, and GPS will prolong your battery

In and of itself, this is false. The only time these services actually drain your battery is if they are in use. So having Bluetooth turned on, when you're not using a Bluetooth device, isn't going to drain your battery any more than having Wi-Fi on when you're not accessing the network. Yes, they may pull an insignificant amount of energy from your battery, but they will not drain it over the course of a day. If you're really concerned about getting as much life as possible from your battery, dim your screen.  Also make sure you set up your apps (especially email and social network apps) on when to alert you.  If these are constantly searching for for new mail, posts, etc.  your battery can run down fast.  You can always come by or call CellTeks for help with this.

10: Task managers help prolong your battery life

As much as I hate to say it, third-party task managers do nothing for battery life that the built-in system can't handle. Yes, those task managers can whitelist/blacklist tasks. But in the end, they really don't help your battery any more than the built-in system. You might want to employ a task manager to better control your apps, but don't assume that third-party manager will extend the life of your battery any better than the default tool.

A better approach

Smartphone batteries and smartphone usage of those energy cells get better every year. But those old-school (and some "new school") misconceptions simply need to die off. With just the slightest consideration, your battery will last you a long time.
113 Parkway
Boerne, TX 78006
(830) 249-8999

Monday, June 22, 2015

Mobile Signal Booster Keeps You Connected

Everyday millions of people travel our highways for work and pleasure. Look around the next time you're behind the wheel and see how many drivers are using their cell/mobile phones while behind the wheel.

With mobile devices becoming the way of life, what do you do when you drive into a "dead spot" where you have no service or signal? You can wait until you reach an area where the cell signal comes back, which maybe too late in some cases, or consider a mobile signal booster.

Mobile signal boosters are designed to keep you connected with a good cell signal while on the road. As the majority of individuals conduct business, or use the time while traveling to catch up with personal calls, the last thing you want is to have no cell signal coverage.

How does a mobile signal booster work? The mobile booster consists of basically 3 parts; an external antenna, amplifier, and internal antenna. All parts are connected together with a cable. The goal is to amplify an existing cellular signal located outside your vehicle. The mobile booster does not create a signal.  A mobile booster, when turned on, can enhance a weak signal, providing a stronger signal strength for cell/mobile phone reception.

Watch as we show you how CellTeks installs a mobile signal booster:

Contact us for more information or schedule a mobile signal booster installation. Remember, "We'll Keep Ya' Talkin'"

113 Parkway
Boerne, TX 78006
(830) 249-8999

Thursday, June 18, 2015

Dropped Call Frustration

Dropped call frustration
Dropped Call Frustration
Dropped calls are frustrating wouldn't you agree? You may find you have dropped calls just walking into a building or driving down the road. So, before you throw you phone down and curse your wireless carrier, lets talk about what causes dropped calls.

First, unlike land line phones, which operate on fiber optics, cell phones rely on towers. When a tower becomes inoperable due to technical malfunctions, severe weather or an overload, calls in progress may be disconnected.

Second, cell phone signal providers have established service areas for local calling. If you do not have the extended or roaming service on your plan, dropped calls will occur as you reach the boundaries of the service area.

Third, all areas have hilly terrain, trees and other obstacles that cause interference with the
Remote Texas Landscape
Remote Texas Landscape
cell signal. These are termed "dead spots" in the service coverage area. If your home, office, Texas ranch etc. are located in these areas, you'll more than likely experience dropped calls. Plus, towers are not located in close proximity for more remote areas, causing a weaker signal.

Fourth, is a low battery on your cell phone. Keeping your phone charged can reduce dropped calls.

As technology continues to advance and land line phones become obsolete, a solution to the dropped call problem can be a professionally installed signal booster. At CellTeks, our team of expert signal booster installers can find a solution for your poor signal and can configure a signal booster solution for your unique situation. 

20 years logo
We've been working with Texas homes, Texas businesses and Texas ranches for over 20 years. If you're ready to experience better cell phone reception or wi-fi signal, we're ready to assist you today. 

113 Parkway
Boerne, TX 78006
(830) 249-8999

Wednesday, May 20, 2015

OUCH! Broken Smartphone Blues

"It fell off the couch!"
"It slipped out of my pocket!"
"The kids threw it!"
"My wife did it, not me!"
"The dog ate it!"

We've heard it all and luckily for most we've fixed it too.
From flip phones to the latest smart phones (even IPhone6!), our expert Teks can fix it. Whether it's your broken screen, bad charge port, bad battery or any number of other issues, we have a solution.

Need a quote Give us a call or use our handy online request a repair estimate. A qualified technician will get back to you promptly with the cost of your repair.

Don't settle for shoddy repair work and inferior parts. We've been repairing phones for 20 years and have a great team of expert Teks ready to serve you!

113 Parkway
Boerne, TX 78006
(830) 249-8999

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Thursday, May 7, 2015

Which Cell Phone Screen Protector Is Best For You



There are a myriad of screen protectors on the market.  You might be asking yourself, "Which of of these buzz-word laden pieces of transparent protection is best for me?"  Fear not my friend, that's what we're here for, to help give you all the information you need to make an informed decision!
Thin plastic protectors are great for keeping your screen from getting scratched...and that's about it.  These are the lowest priced option for a reason.  They show scratches easily, typically non-oleophobic (they show finger prints and smudge easily!) and can peel off around the corners, buttons and speakers easily.  On the upside, when you break your screen these will keep the glass from getting in your fingers. Yay!
They slice! They dice! They get hit with hammers and don't break!  They're Super Protectors...well not really.  Hybrids, also called multi-layer protection, polymer screen protectors, and many other catchy names are definitely a step up from plastic.  Most of these are oleophobic, can take a much harder hit than plastic and still protect the screen, and "heal" most scratches.  These are a bit higher in price, but give you a much better shot at keeping your screen from shattering.  However, I would not recommend hitting your phone with a hammer!
The martyr of screen protectors, tempered glass, will sacrifice itself to save your screen.  They're designed to shatter on impact and take the force of a blow to keep the screen from breaking.  These hover around the $30 range and offer the best overall impact protection.  Of course you will have to buy a new one when it shatters, however, forking over another $30 versus paying for a full screen replacement is a smart investment.
There is one other important detail in choosing a protector, will it work with your case?  Some cases already have built in protectors and space won't allow for an additional protector. Others are so tight that they won't fit properly with a screen protector on the phone and can even cause functionality issues.  As always, if you have any questions on compatibility of cases and protectors and the best fit for your phone please feel free to call or come by.  We are always here to help!
113 Parkway Dr  Boerne,TX  78006
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Tuesday, April 21, 2015

Oil Fields Need Good Wi-Fi/Cell Signal for Operations

As we gradually move in the direction of being wireless in our lives, people who work in remote areas are finding connectivity to be a major problem. Texas oil field operations rely more than ever are on mobile devices, but without a strong wi-fi or cell signal in the field, frustrations can increase when connecting to those signals.
Our team of signal booster experts have been able to resolve wireless signal issues for these oil field operations.  The first step in determining what and where the problems are, is an on-site demo and site survey. The team uses state of the art RF(radio frequency) testing equipment to find the best “line of sight” to the cell tower. Once this is determined, signal booster equipment is temporarily set up to demonstrate increased signal and quality. This demonstration provides proof that a solution is viable. A properly designed signal booster solution can turn a weak signal (0-2 bars) to full bars (4+), substantially improving call quality, reducing dropped calls, increasing phone battery life, and improving internet browsing speeds.

Oil fields are not the only areas our signal booster installations have solved connectivity issues in Texas. CellTeks SignalBoosters understand rural and remote properties, such as ranches, hunting lodges, barns, cabins, equestrian centers, breeding facilities and barndominiums in Texas. And CellTeks don’t stop there. CellTeks Signal Booster team of experts works with residential and commercial properties too.

If you’re experiencing weak wi-fi/cell signal at your location, you can get answers and help by a simple phone call (830)249-8999 or use the convenient Online Request Form. CellTeks goal is to “Keep Ya Talkin” no matter where you live or work. 

113 Parkway Dr.
Boerne, TX 78006
"Your Signal Booster Experts"

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